System Health
& Performance Plan

Prefect for: Teams that want peace of mind that their system is fast, stable, and secure, especially with limited DevOps capacity or legacy code concerns.
Price:
$2.5K–$5K/month (ongoing or quarterly check-ins)

Avoid slow drift and surprise outages. We monitor and maintain your system’s health with regular audits, performance checks, and minor technical improvements. You get proactive fixes, clean dependencies, and clear visibility, so your team can focus on features, not firefighting.

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What You Get

1
Light Refactoring & Tech-Debt Tracking
targeted cleanups with a visible backlog and owners
2
Security Patching & Dependency Updates
libraries, containers, CI/CD images, and base AMIs
3
Monthly/Quarterly Health Audits
codebase and infrastructure checks with a simple
4
Performance Monitoring & Alerting
key SLOs (latency, error rate, availability) with actionable alerts
5
Risk & Cost Posture Snapshot
hotspots to fix and easy wins to save $
6
Operational Docs Kept Current
runbooks, architecture notes, and on-call guides

What’s Included

  • System performance monitoring
  • Monthly or quarterly codebase & infra audits
  • Security patching & dependency updates
  • Light refactoring / technical debt tracking
  • Ongoing technical documentation updates

How It Works

Week 1: Baseline & Instrument
Review environments, set SLOs, configure dashboards/alerts, and establish access.
Step 1
Monthly/Quarterly: Audit & Improve
Run code/infra checks, patch vulnerabilities, update dependencies, and tackle a short list of refactors.
Step 2
Ongoing: Monitor & Report
Watch key metrics, triage issues, and publish a concise health report with recommendations.
Step 3
Steer: Check-ins
30–45 minute cadence (monthly or quarterly) to review trends and align next actions.
Step 4

Engagement Model

1
Cadence
Continuous monitoring + scheduled audits
2
Channel
Slack/Teams for updates and escalations
3
Visibility
Simple health scorecard, changelog, and open tickets
4
Coverage
Business-hours operations by default; after-hours/on-call available as an add-on

Pricing And Tiers

Essentials — $2.5K/mo
(Quarterly check-ins)

Monitoring, quarterly audits, security/dependency updates, health report, and tech-debt tracking.

Standard — $3.5K/mo
(Monthly check-ins)

Everything in Essentials plus monthly audits, small refactor tickets each month, and capacity/cost posture review.

Plus — $5K/mo
(Monthly + deeper fixes)

Adds targeted performance tuning, reliability improvements (alerts/runbooks), and quarterly cost optimization.

Pricing is customized based on project scope, team composition, and timeline.
We’ll validate the right tier at kickoff so you only pay for the depth you need.

What do we need from you?

  • Read-only access to repos, CI/CD, cloud console, and monitoring
  • A technical owner for quick decisions
  • Existing SLOs/runbooks if you have them (we’ll create or refine if not)

Outcomes you can expect

  • Stable, secure, and scalable systems with fewer surprises
  • Better performance and lower error rates through proactive maintenance
  • Reduced future rework by paying down the right tech debt early
  • Clear operational visibility for leaders and on-call engineers

Who this is for

  • Teams without full-time DevOps/SRE coverage
  • Products with growing usage or aging stacks that need vigilance
  • Orgs that want predictable, low-friction system upkeep

Who this is not for

  • Major re-platform efforts or large feature builds (scope separately)
  • 24/7 incident response as a primary need (available as an add-on)

FAQs

Who is this for and when should I use it?

For SaaS companies and platform teams looking to integrate with enterprise clients, partners, or third-party systems without overburdening their core roadmap.

What are the expected outcomes?

A tailored integration or API partner model that extends your platform’s reach, improves stickiness, and accelerates enterprise adoption.

What inputs do we need from your team?

Your existing API documentation, partner requirements, and internal constraints around roadmap or security.

How is this service priced? and what’s excluded?

Priced between $25K–$50K depending on integration depth and partner complexity. Excludes ongoing API maintenance or SLA management.

How do we measure success?

Working integrations that reduce friction for partners and unlock new revenue or retention opportunities.

What happens after this engagement (handoff/next step)?

We can stay on as integration partners or transition to internal teams with full documentation and testing protocols.

How do you work with my in-house team?

We act as an extension of your engineering org — building within your standards, code reviews, and sprint cadence to ensure long-term maintainability.

What risks or blockers typically derail this—and how we mitigate them?

Ambiguous partner requirements or shifting priorities. We mitigate through joint planning sessions and signed-off API specs before development begins.

Add-Ons

On-Call & Incident Management
after-hours coverage and postmortems
Cost & Performance Sprint
2 weeks of targeted tuning and savings
Security Hardening Pack
secrets rotation, auth policies, SBOM, container baselines
Observability Upgrade
 logs, metrics, tracing, and alert hygiene
Backup & DR Readiness
restore drills, RTO/RPO validation, runbooks
Pricing represents a typical range for recent projects. Final cost depends on complexity, integrations, and team composition. We’ll confirm scope, price, and timeline after a short discovery call.

Want your system to stay fast, safe, and predictable?

Book a quick call and we’ll set SLOs, align on cadence, and start the first audit.

Let's talk shop